Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and nonetheless had to wait in line for almost an hour to make use of a self examine in kiosk. Initial impression was the room was very good dirtyrollet however the TV didn’t work. We had been advised to verify in w the front desk in the AM, which we did. They asked if it was alright to enter the room whilst we have been gone for the day, sightseeing.
- The “complaint call” got through to someone, the following day about 24 hours later and provided us a $50 meals credit score to any of their Caesar’s owned eating places.
- This evaluation is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- Thinking we would not be in the room much, we decided to just make-do.
- Initial impression was the room was very good however the TV didn’t work.
- We waited the the rest of the night time for the Engineering Manager to indicate up with his “rationalization or apology” but you guessed it, no present.
We are planning an enormous group journey (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there prior to now. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) related in price but much cleaner and not in such a state of dis-repair. Next time we will keep at a sister-property like Harrah’s or the Linq. Something similar in worth however wanting much better. Until some changes happen, I won’t recommend this place to anybody. I did discover that a few of the buttons int he hallways for the elevators did not work.
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However, I did call concerning the lack of hot water and one method or the other they made some adjustment and received the water hotter inside a few hours. I did not complain in regards to the other things in the room. This business makes use of tools supplied by Tripadvisor to encourage and acquire guest reviews, together with this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you again for one more great time at Flamingo Las Vegas quickly.
Not One Of The Best – Flamingo Las Vegas Hotel & Casino
Review tags are presently solely obtainable for English language evaluations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on critiques.
Not The Best – Flamingo Las Vegas Hotel & On Line Casino
We appreciate you taking the time to offer your suggestions, Timgerkman2021. We appreciate you taking the time to supply your suggestions, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette dealer was imply and took her candy time rearranging chips. Other individuals walked away from the table due to her horrible angle. This was my 3rd and last time staying at the flamingo.
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So we called all the method down to the entrance desk to allow them to know, to no avail bc they didn’t show or contact us back either. The “grievance name” obtained via to someone, the following day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to satisfy with and we could not probability missing our flights over one other disappointing customer support experience, so we have been pressured to used the self kiosk to take a look at. We will NEVER suggest the Flamingo to anybody for anything. We recognize you taking the time to provide your suggestions, Lisa. Your comments have been shared with the appropriate staff for their input and attention. We worth your patronage and hope to look forward to welcoming you again.
I inform the employee that we have to speak to the supervisor, and gesture to the blonde woman that was pointed out to us, however she sees me, activates her heel and walks the other way. We inquired what could be done concerning the TV concern and she or he supplied to “upgrade us” to a room with an analogous view. I referred to as the customer service line as quickly as extra to see if there was ANYONE else that I might speak to and all I received again was an unapologetic, monotone, woman that offered to file a criticism for me. We waited the the rest of the evening for the Engineering Manager to show up along with his “explanation or apology” but you guessed it, no present.
We gave the OK but my husband took pictures of all of our stuff before we left. I tried to call the customer support quantity but was informed that they have been out of the US and I needed to talk to someone on website. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that someone would make it right in the end. My husband also tried to talk to Caesar’s Rewards, , and they only identified what the manager appeared like so we might ask to talk to her once we made to the entrance of the road.
This is not the Flamingo I truly have stayed at and loved in the past. Thinking we would not be within the room much, we determined to only make-do. When we woke Monday I needed to jump int he bathe. Water barely warmed up, so I took a quick one. I do not normally name and complain because I don’t desire them considering I am in search of any freebies.